IEM Tech Support Site

General Information

5/23/2012

We are going Google! In July, we will be switching our mail service over to Google. We will also be getting a lot of other services that Google offers. Read more here.

FAQ's from Technical Support

First Login to Google Apps New FRED web log-in
Getting Started with IEM Google Apps Quick Instructions for New Citrix Server Log in
IEM Google Apps Support Site FAQs for Smart Phones (iPhones, Blackberrys, etc.)
Google Account Confusion Recommended Computers
Favorite free applications
Citrix FAQ Windows Secrets
Citrix Install Instructions (PC Users) IEM IT Blog
Citrix Install Instructions (Mac. Users)  
HP/Citrix Printer Compatibility List Link to Outlook Web Access
 

Training Resources (Windows 7, Outlook, Word, Excel, etc.)

AVG(anti-virus) Installation File and Help (PC Users) Apple Macintosh Training Resources
   
   
   

CWCS only

SSCS, OGCS, and SMCS only


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